Privacy Policy

1. Data Controller

Individual operator of FlirtAI, based in Romania, EU. Contact: hello@flirtai-coach.netlify.app

2. Data We Collect

Data you provide:

• Email address and account credentials
• Profile preferences (gender, orientation, dating goals) — used only to personalise your experience
• Conversation text submitted for coaching — processed in real-time, not permanently stored
• Payment information — handled entirely by Paddle, we never see your card details

Data collected automatically:

• IP address and approximate location (country/city level)
• Browser type and device information
• Anonymised usage and session data

3. Conversation Data — Special Notice

• Conversation text is sent to Anthropic for real-time AI processing only
• It is not stored permanently after your session ends
• It is never used to train AI models
• We recommend removing real names before submitting conversations

4. How We Use Your Data

• Providing and personalising the FlirtAI service
• Processing payments and managing subscriptions
• Sending service communications (receipts, updates)
• Detecting and preventing fraud or abuse
• Complying with legal obligations

5. Third Parties

• Paddle.com — payment processing
• Anthropic — AI engine (real-time, no storage)
• Netlify — website hosting
• Cloudflare — security and performance

6. Your GDPR Rights

You have the right to: access your data, correct inaccuracies, request erasure, restrict processing, receive a portable copy, object to processing, and withdraw consent at any time. Email us to exercise any right — we respond within 30 days.

7. Data Retention

• Account data: deleted within 30 days of account closure
• Payment records: 7 years (legal requirement)
• Conversation content: not retained beyond the active session
• Analytics: anonymised, up to 12 months

8. Cookies

We use only essential functional cookies and anonymised analytics. No advertising or tracking cookies.

9. Security

We use HTTPS encryption and industry-standard security practices. Contact us immediately if you believe your account has been compromised.

10. Children

FlirtAI is strictly for users 18+. We do not knowingly collect data from minors.

11. Contact & Complaints